For your information, We are currently experiencing high contact volumes. As the situation is still evolving, airlines and other travel partners are Continuously reviewing their policies
Joombofly representatives are working around the clock to to take care of your reservations and inquiries. Inquiries will be handled In priority of their departure dates. In the tabs below, you’ll will find useful information to help guide your next steps
If you are not due to travel within the next two months,
we recommend that you wait before contacting us to ensure we have the latest policy information for your travel.
We will make sure to contact you with any important information regarding your reservation.
You will find useful information below to help guide your next steps.
In order to offer you the best and most efficient customer care,
we will only respond to inquiries through the contact forms available on this page.
Inquiries will be handled In priority of their departure dates.
We appreciate your understanding and apologize for any inconvenience this may cause you.
For your information, we are currently experiencing high contact volumes. As the situation is still evolving, airlines and other travel partners are continuously reviewing their policies and sometimes been forced to cancel flights. Joombofly representatives are working around the clock to take care of your reservations and inquiries. Inquiries will be handled in priority of their departure dates In the tab below, please fill up the form and we will advise you No later than 7 business days regarding the refund process.*It is your responsibility to make sure you entered the correct details Please note: by submitting the form you are giving JoomboFly the right to cancel your purchase, all cancellations are final and cannot be reversed.